We specialise in managing HMOs (Houses in Multiple Occupation) and student accommodations, but we're equipped to manage a wide range of residential properties across Berkshire and Surrey.

We use a combination of online marketing, local advertising, and our extensive network to attract potential tenants. Each tenant undergoes a thorough vetting process, including credit checks, employment verification, and reference checks to ensure they're reliable and suitable for your property.

Our fees vary depending on the service package you choose. We offer tenant finding services, full property management, and specialised packages for HMOs and student accommodations. We promise transparency with no hidden fees, ensuring you're fully informed about all costs upfront.

Rent is collected monthly and promptly transferred to your account. In the rare case of arrears, we follow a strict procedure, including communication with the tenant, notice issuance if necessary, and legal action as a last resort, all while keeping you informed throughout the process.

Yes, we ensure all properties comply with current regulations, including gas safety, electrical inspections, EPCs, and HMO licensing where applicable. We can organise all necessary checks and certifications to keep your property safe and compliant if requested.

We handle maintenance issues efficiently, using a network of trusted contractors to ensure high-quality and cost-effective repairs. We offer both emergency repair services and routine maintenance, keeping your property in top condition.

We believe in open and timely communication. Landlords have a dedicated property manager as their point of contact, and tenants can reach us through various channels for any issues or inquiries, ensuring smooth operations and satisfaction on all sides.

Our blend of personal landlord and tenant experience, Italian passion for excellence, and commitment to personalised service sets us apart. We not only manage your property but also invest in the success and satisfaction of our landlords and tenants.

Contact us through our website, phone, or email to schedule a consultation. We'll discuss your property management needs, our services, and how we can help maximise your investment.

We conduct regular market analyses to ensure your property is priced competitively. We also advise on and implement property improvements and marketing strategies to attract and retain tenants, maximising your rental income.

We understand the importance of minimising vacancy periods. Our proactive marketing strategies and extensive tenant network aim to ensure your property is re-let quickly. We'll also advise on any improvements to enhance the property's appeal to prospective tenants.

Yes, we provide detailed monthly statements outlining all income and expenditures associated with your property. This ensures you have a clear understanding of your investment's financial performance and can help with your tax preparation.

Absolutely. We have extensive experience in resolving tenant disputes amicably and efficiently. Our approach focuses on clear communication and fair resolution practices to protect both the landlord's and the tenant's interests.

Rental prices are set based on a comprehensive market analysis, considering factors such as location, property condition, market demand, and comparable rental prices in the area. This ensures your property is competitively priced to attract tenants while maximising your rental income.

The policy on pets is ultimately the landlord's decision. We can provide advice on the implications of allowing pets, including potential benefits and considerations. If you choose to allow pets, we can include specific clauses in the tenancy agreement to protect your property.

Regular property inspections are conducted to ensure the property is well-maintained and to identify any repair needs early. The frequency of these inspections depends on the service chosen. Additional ad hoc inspections can also be agreed and performed.

Yes, we can manage property upgrades or renovations to improve your property's value and appeal. We work with trusted contractors to ensure any work is completed to a high standard, within budget, and in a timely manner.

We stay up-to-date with all relevant housing regulations and legislation changes. We'll advise you on any necessary adjustments to ensure your property remains compliant, arranging for inspections, certifications, and any required work.

Should you decide to sell your property, we can offer advice on the sales process and, if desired, refer you to reputable estate agents within our network. We can also manage the transition for existing tenants to ensure a smooth process.

Partnering with Piazza Lettings means benefiting from our expertise, market knowledge, and dedicated service, freeing you from the day-to-day challenges of property management. Our professional approach ensures your property is managed efficiently, maximises your rental income, and provides peace of mind knowing your investment is in good hands.